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Not only does an EHR project need good management, but it also needs broad stakeholder involvement, a motivated implementation team and an excellent communication plan. You will need to understand your EHR's capabilities and determine how it can be used to streamline and improve current paper-based office processes. Using an EHR will require you to change the way you do many things and who does what. EHRs offer an opportunity for you to improve your office efficiency and service level, but that isn't automatic.

This means change, and change is a dirty word to many people. It inspires fear, resistance and sabotage. Understanding and utilizing a good change management process will help.

Finally, it's wise to monitor and communicate your progress in terms of achieving your goals. There are many ways to do this, but one easy tactic would be to display an implementation timeline poster in a break room where all staff can see it. This poster should show past and future key implementation dates and accomplishments. This will help keep things on course.